Popular Articles
Can I use a different stand or mount?
IMPORTANT: DO NOT FORCE LONGER SCREWS INTO THE FRAME. MAKE SURE THE SCREW DEPTH IS 3MM. IF YOU FORCE LARGER SCREWS INTO THE FRAME THIS MAY DAMAGE THE INTERAL COMPONENTS OF THE FRAME. On the back of each ViewClix frame, there are 4 equally-spaced ...
Slideshow vs Album Photo Storage
The ViewClix frame always shows the photos that are in the Slideshow album. This is because most family members share pictures with the frame using the ViewClix mobile app. All photos that are shared using the ViewClix mobile app are automatically ...
What is Magic Zoom?
Like most Wi-Fi connected photo frames, the ViewClix Smart Frame has a horizontal HD display. This means that pictures that are vertically oriented such as "selfies" (also called portrait orientation) can look small and don't take up enough of the ...
Static/Echo on Video Call
Occasionally, there can be radio interference from other devices with the ViewClix frame's microphone. This can be caused by a nearby electronic device or a nearby wireless communication system. Here are some things to try: - ensure that any ...
Can I sell/transfer my ViewClix frame?
Yes, ViewClix can help with the transfer of the frame to the new owner. You will need to provide ViewClix the new owner's name and email address. Please send this information to our support email support@viewclix.com During the transfer process, all ...