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topics about the ViewClix frame's Slideshow
Recent Articles
How to change the name on the ViewClix frame.
This is managed by the Frame Organizer. To change the name on the ViewClix frame, navigate to the "Settings" section of the website Member Portal (viewclix.com/members). Update the name displayed in the "First Name" and "Last Name" fields, located at ...What is the "Audio Performance Issue" error?
When the frame is plugged into power and during start up of the ViewClix Smart Frame, the frame will play welcome chimes. This is the frame testing its speaker and microphone systems. After the start-up sound plays, if there is a testing issue, a ...Issues Connecting a ViewClix Frame to a WiFi network
This article is for private home networks, for tips and recommendations for shared community WiFi networks, please reference our Shared Network Information page here: https://www.viewclix.com/shared-network-info/ If the frame was previously connected ...How to manage ViewClix's Settings (video)
Click the below link to watch a YouTube video tutorial for how to manage your ViewClix Smart Frame's Settings: https://youtu.be/shH80adSfqs?si=ZnBTQU1FTBRbXgyPHow to make my name appear on Call-Me list?
For a name to display on the Call-Me list, the user must verify their phone number in the ViewClix Mobile App. That way they can receive the Call-Me SMS text messages. The Frame Organizer can see on the Share List a users has a yellow Call-Me icon, ...
Popular Articles
Slideshow vs Album Photo Storage
The ViewClix frame always shows the photos that are in the Slideshow album. This is because most family members share pictures with the frame using the ViewClix mobile app. All photos that are shared using the ViewClix mobile app are automatically ...Can I use a different stand or mount?
IMPORTANT: DO NOT FORCE LONGER SCREWS INTO THE FRAME. MAKE SURE THE SCREW DEPTH IS 3MM. IF YOU FORCE LONGER SCREWS INTO THE FRAME THIS WILL DAMAGE THE INTERAL COMPONENTS OF THE FRAME. DO NOT USE AN ELECTRIC DRILL TO SCREW IN THE SCREWS, USE A HAND ...Can I sell/transfer my ViewClix frame?
Yes, ViewClix can help with the transfer of the frame to the new owner. You will need to provide ViewClix the new owner's name and email address. Please send this information to our support email support@viewclix.com During the transfer process, all ...What is Magic Zoom?
Like most Wi-Fi connected photo frames, the ViewClix Smart Frame has a horizontal HD display. This means that pictures that are vertically oriented such as "selfies" (also called portrait orientation) can look small and don't take up enough of the ...Static/Echo on Video Call
Occasionally, there can be radio interference from other devices with the ViewClix frame's microphone. This can be caused by a nearby electronic device or a nearby wireless communication system. Here are some things to try: - ensure that any ...
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