Can I lock or secure the ViewClix frame?
The ViewClix 10/E & 15/E (all frames purchased after 2/13/2023) do not have the capability to be locked or secured with a laptop lock.
The previous ViewClix 15 (purchased before 2/13/2023) model is compatible with Kensington laptop locks with the Classic Kensington head.
The previous ViewClix 10 model is not compatible with Kensington locks.
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Can I sell/transfer my ViewClix frame?
Yes, ViewClix can help with the transfer of the frame to the new owner. You will need to provide ViewClix the new owner's name and email address. Please send this information to our support email support@viewclix.com ViewClix frames purchased before ...
HIPAA & ViewClix
ViewClix requirements for HIPAA compliance ViewClix is not a not a web-camera or CCTV device. ViewClix is a digital picture frame that also does 2-way video calling. Regarding video calling, there are many products and services available for ...
How can I add or change the organizer / admin for my ViewClix frame?
There are 2 ways to give users permission to perform administrative actions for your ViewClix frame. First, when you view your frame's Share List, you will see a green user icon next to each person that has activated their ViewClix account: When ...
Can I set up the Wi-Fi on a ViewClix frame without the remote control?
Yes. The Wi-Fi can be set up using a standard USB keyboard. Here are the steps: - Plug the keyboard's USB connector into the ViewClix frame. This will work with both wired and wireless keyboards. - To set up the Wi-Fi network, use the keyboard's ...
Power outages and ViewClix
ViewClix was designed so that seniors shouldn't have to do a thing if there is a power outage. Once a frame has been connected to a network for 10 minutes, it will save the network credentials. Once a ViewClix frame is set up and connected to Wi-Fi ...