Can I sell/transfer my ViewClix frame?

Can I sell/transfer my ViewClix frame?

Yes, ViewClix can help with the transfer of the frame to the new owner. You will need to provide ViewClix the new owner's name and email address. Please send this information to our support email support@viewclix.com

ViewClix frames purchased before February 13, 2023, have a Legacy Membership that included picture sharing, sticky notes and 1-to-1 video calling.  These Legacy Memberships are non-transferable. 

When the frame is sold or gifted to another person, the frame will automatically have a new Basic Membership which includes photo sharing and Sticky Notes but does not include video calling.  To enable all ViewClix features the new owner will need to subscribe to Premier membership.  Information regarding upgrading can be found here:  https://viewclix.com/premier

ViewClix frames can only be transferred to private owners and cannot be transferred to businesses. 
    Still have a question?
      • Related Articles

      • How can I add or change the organizer / admin for my ViewClix frame?

        There are 2 ways to give users permission to perform administrative actions for your ViewClix frame. First, when you view your frame's Share List, you will see a green user icon next to each person that has activated their ViewClix account:   When ...
      • Can I lock or secure the ViewClix frame?

        The ViewClix 10/E & 15/E (all frames purchased after 2/13/2023) do not have the capability to be locked or secured with a laptop lock. The previous ViewClix 15 (purchased before 2/13/2023) model is compatible with Kensington laptop locks with the ...
      • HIPAA & ViewClix

        ViewClix requirements for HIPAA compliance ViewClix is not a not a web-camera or CCTV device.  ViewClix is a digital picture frame that also does 2-way video calling.   Regarding video calling, there are many products and services available for ...
      • Can I set up the Wi-Fi on a ViewClix frame without the remote control?

        Yes.  The Wi-Fi can be set up using a standard USB keyboard.  Here are the steps: - Plug the keyboard's USB connector into the ViewClix frame.  This will work with both wired and wireless keyboards. - To set up the Wi-Fi network, use the keyboard's ...
      • Power outages and ViewClix

        ViewClix was designed so that seniors shouldn't have to do a thing if there is a power outage. Once a frame has been connected to a network for 10 minutes, it will save the network credentials. Once a ViewClix frame is set up and connected to Wi-Fi ...