ViewClix offers a service to help transfer photos/videos from an old frame to a new frame. Please contact us directly and we are happy to help process this request: support@viewclix.com
We do not have a download feature for ViewClix pictures. However, our technical team can provide a one-time download of all of the pictures in the frame's Slideshow. To make this request, please email: support@viewclix.com The technical team will ...
The ViewClix frame always shows the photos that are in the Slideshow album. This is because most family members share pictures with the frame using the ViewClix mobile app. All photos that are shared using the ViewClix mobile app are automatically ...
Like most Wi-Fi connected photo frames, the ViewClix Smart Frame has a horizontal HD display. This means that pictures that are vertically oriented such as "selfies" (also called portrait orientation) can look small and don't take up enough of the ...
The "alert" message is being displayed by system software (there's no message like that in the ViewClix app). The large majority of users do not experience this issue, but we think it has something to do with iCloud. Here's what a customer wrote: "I ...