How to restart Premier Membership
The Premier Membership can be restarted once per year.
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How to cancel Premier Membership
To cancel your Premier Membership, navigate to the "Account" section of the website Member Portal (viewclix.com/members). Click the "Trash Can" icon next to your listed membership. This will cancel the Premier Membership. Features will remain ...
How to update credit card payment on file?
Below are instructions for how to update the credit card payment details for the Premier Membership - Login to the website Member Portal (viewclix.com/members). - Click/Select the "Account" section - Click/Select the "Update Payment Details" button. ...
Can I sell/transfer my ViewClix frame?
Yes, ViewClix can help with the transfer of the frame to the new owner. You will need to provide ViewClix the new owner's name and email address. Please send this information to our support email support@viewclix.com ViewClix frames purchased before ...
Forget previous WiFi connection
Here are the steps to "forget" Wi-Fi networks: - restart the frame (unplug the frame and wait about 20 seconds and then plug it back in again) - during the frame's start-up screens, do not press any buttons on the remote control. - the frame should ...
Using/sharing with Multiple ViewClix Frames
ViewClix users can interact and share with up to 5 different frames. When added to a frame’s Share List, the frame name will then show up in your ViewClix account. You can interact with any of the frames using the free ViewClix Mobile App or the ...