Purchasing Replacement Parts. Remote, Microphone, Stand, and Power Supply
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ViewClix remote control troubleshooting guides
There are 2 models of the ViewClix remote control, black and silver. If you are having issues with the ViewClix remote control, please download and review the document for your ViewClix frame and remote model Here are links to PDF file downloads with ...
Power outages and ViewClix
ViewClix was designed so that seniors shouldn't have to do a thing if there is a power outage. Once a frame has been connected to a network for 10 minutes, it will save the network credentials. Once a ViewClix frame is set up and connected to Wi-Fi ...
How can I replace ViewClix remote control battery?
You'll first want to check if the light comes on at the top of the remote control when you press buttons. If there is no light then you may need to replace the battery. There are 2 models of the ViewClix remote control, silver and black. For the ...
Can I use a different stand or mount?
IMPORTANT: DO NOT FORCE LONGER SCREWS INTO THE FRAME. MAKE SURE THE SCREW DEPTH IS 3MM. IF YOU FORCE LARGER SCREWS INTO THE FRAME THIS MAY DAMAGE THE INTERAL COMPONENTS OF THE FRAME. On the back of each ViewClix frame, there are 4 equally-spaced ...
Should I unplug the frame from power each night?
Unplugging the ViewClix frame from power each night will reduce the life span of the frame. The frames do not have an internal battery. If you'd like to have the frame appear "off" you'll want to use ViewClix's Sleep Time feature. Frame Organizers ...