The weather being displayed is not accurate, how can I update the weather?
ViewClix uses the WiFi router's IP address to be able to provide the weather service. Occasionally this can be inaccurate .
The Frame Organizer (admin) can update this in the "Settings" section of the website Member Portal (viewclix.com/members).
Under the "Call Log" and "Advanced" select the "Update location for weather forecast" arrow button.
This will launch a new page and will allow you to update the frame's weather coordinates.
Once updated, it may take several minutes for the frame to receive the new weather data.
International users will place the country in the state field.
To adjust the weather to Celsius, please email ViewClix support directly and we can assist: support@viewclix.com
Related Articles
How to update credit card payment on file?
Below are instructions for how to update the credit card payment details for the Premier Membership - Login to the website Member Portal (viewclix.com/members). - Click/Select the "Account" section - Click/Select the "Update Payment Details" button. ...
How to change the name on the ViewClix frame.
This is managed by the Frame Organizer. To change the name on the ViewClix frame, navigate to the "Settings" section of the website Member Portal (viewclix.com/members). Update the name displayed in the "First Name" and "Last Name" fields, located at ...
What is the "Audio Performance Issue" error?
When the frame is plugged into power and during start up of the ViewClix Smart Frame, the frame will play welcome chimes. This is the frame testing its speaker and microphone systems. After the start-up sound plays, if there is a testing issue, a ...
Solving Video Calling issues
Issues with video calling are almost always caused by Internet or Wi-Fi issues. The issue might be caused by the network at either end of the video call, or anywhere in between on the Internet. If ViewClix video calls have worked previously on this ...
Can I make the Sticky Note font bigger/larger?
To make the Sticky Note font larger, you'll insert the tag: {big} You'll insert this tag in the body of the Sticky Note. The body of the Sticky Note is where you write the message you'd like displayed. Do not forget the brackets. This will not only ...