Slideshow & Pictures
How to manage ViewClix Photos (video)
Click the below link to watch a YouTube video tutorial of how to manage the shared photos on your ViewClix Smart Frame: https://www.youtube.com/watch?v=nhOdFH_Wlt8
Transferring photos and videos from an old ViewClix frame to a new ViewClix frame
ViewClix offers a service to help transfer photos/videos from an old frame to a new frame. Please contact us directly and we are happy to help process this request: support@viewclix.com
Can I download the ViewClix frame's pictures?
We do not have a download feature for ViewClix pictures. However, our technical team can provide a one-time download of all of the pictures in the frame's Slideshow. To make this request, please email: support@viewclix.com The technical team will ...
I'm seeing an "Alert" message when I try to share pictures with the frame
The "alert" message is being displayed by system software (there's no message like that in the ViewClix app). The large majority of users do not experience this issue, but we think it has something to do with iCloud. Here's what a customer wrote: "I ...
What is Magic Zoom?
Like most Wi-Fi connected photo frames, the ViewClix Smart Frame has a horizontal HD display. This means that pictures that are vertically oriented such as "selfies" (also called portrait orientation) can look small and don't take up enough of the ...
Slideshow vs Album Photo Storage
The ViewClix frame always shows the photos that are in the Slideshow album. This is because most family members share pictures with the frame using the ViewClix mobile app. All photos that are shared using the ViewClix mobile app are automatically ...
Can all the pictures in the Slideshow be shown full screen?
Regarding pictures not being full screen: The frame has a wide-screen aspect ratio like an HD TV (16:9). If a picture is taken with the same wide-screen aspect ratio, it will fill the ViewClix screen. For pictures that are portrait or vertical ...